This document provides further details related to the Privacy of Personal Information, and acts in conjunction with the provisions laid out in the Declaration and Consent documents found at https://srd.sassa.gov.za/.
By engaging with SASSA on any of its engagement channels, you signify your acceptance of this Privacy Policy.
We collect Identity Profile information including but not limited to:
We collect Usage Data including but not limited to:
We collect information related to the various Grant Payment methods made available by SASSA;
As mandated by law, we also source Applicant Verification Information from a variety of other state agencies and financial institutions in order to verify an Applicant’s eligibility for Grant assistance. These agencies include but are not limited to:
We exchange Personal and other information gathered, with these agencies and institutions so that they are able to provide the relevant Applicant Verification information.
We also source Applicant Verification and Personal Information from IT systems internal to SASSA.
The information gathered is used:
We share the information gathered with:
All data gathered resides in hosting centers across the Republic of South Africa.
This data is retained to the extent needed to manage and administrate the products and services that you subscribe to, and in accordance with all relevant laws, regulations and compliance requirements.
All information is stored, managed and processed in accordance with POPIA.
While all efforts are made to adopt the necessary security posturing and prevent unauthorised access to the information gathered, SASSA will not assume liability for any attempt to gain such access to its Infrastructure.
SASSA does not use any cookies within its SRD370 platform, neither within its SRD370 Grants Mobile app or nor within its SRD website available at https://srd.sassa.gov.za . In the event that cookies are used in future, the relevant cookie banner , cookie usage and consent notifications will be displayed, in line with the Protection of Personal Information Act (POPIA) (available here https://popia.co.za/) and any other South African data security and privacy legislation that may be applicable.
You can read a summary of POPIA, attend a POPI workshop, read POPIA judgment summaries, get a POPIA compliance framework or join a programme to help you take the necessary action to comply.
We reserve the right to amend this Policy as needed over the course of time. Any changes will be published.
For any concerns or queries, please contact us: https://www.sassa.gov.za/SitePages/Head-Office-and-Regional-Contacts.aspx